Personalized First 24-Hour Cleaning Complaint Report
Michelle
Michelle's first 24-hour cleaning complaints and Airbnb guest ratings from August 6, 2025 through August 5, 2026.
How this is calculated: All cleaning complaint and Airbnb review results cover August 6, 2025 through August 5, 2026. An affected check-in has one or more qualifying cleaning complaints in a guest message or an “Unsatisfactory cleanliness at check-in” ticket from 4:00 PM Central Time on check-in day through 4:00 PM the next day. Each stay counts once. Maintenance-only, pool, grill, exterior trash-service, pest-control, mold, test, and administrative messages are excluded. Airbnb reviews are valid, non-removed records received from August 6, 2025 through August 5, 2026 and credited to the cleaner assigned to that house on the stay's check-in date.
Individual First 24-Hour Cleaning Complaint Report | August 6, 2025 through August 5, 2026
Michelle
Helping Michelle Earn More $500 Cleaning Bonuses
This report highlights the arrival issues and guest ratings that can help Michelle improve each cleaning, deliver more five-star stays, and increase the opportunity to earn $500 cleaning bonuses.
254Assigned check-ins
7Affected check-ins
2.8%First 24-hour cleaning rate
68Airbnb reviews
4.76Average overall rating
Airbnb rating distribution | August 6, 2025 through August 5, 2026
How Guests Rated Their Stays After Michelle's Cleanings
From August 6, 2025 through August 5, 2026, the average overall rating was 4.76 from 68 valid Airbnb reviews. Michelle received 85.3% five-star reviews during this period.
House-level results | August 6, 2025 through August 5, 2026
Michelle's First 24-Hour Cleaning Results and Airbnb Ratings by House
Every result below covers August 6, 2025 through August 5, 2026.
| House | Assigned check-ins | Affected | Complaint rate | Airbnb reviews | Average rating | 5-star | 4-star | 3-star | 2-star | 1-star |
|---|---|---|---|---|---|---|---|---|---|---|
| Bliss | 41 | 3 | 7.3% | 12 | 4.83 | 83.3% (10) | 16.7% (2) | 0.0% (0) | 0.0% (0) | 0.0% (0) |
| Flamingo | 40 | 1 | 2.5% | 14 | 4.93 | 92.9% (13) | 7.1% (1) | 0.0% (0) | 0.0% (0) | 0.0% (0) |
| Mariner | 35 | 0 | 0.0% | 6 | 5.00 | 100.0% (6) | 0.0% (0) | 0.0% (0) | 0.0% (0) | 0.0% (0) |
| Nautilus | 33 | 1 | 3.0% | 6 | 4.67 | 83.3% (5) | 0.0% (0) | 16.7% (1) | 0.0% (0) | 0.0% (0) |
| Ovation | 31 | 1 | 3.2% | 6 | 4.67 | 66.7% (4) | 33.3% (2) | 0.0% (0) | 0.0% (0) | 0.0% (0) |
| Splash | 20 | 0 | 0.0% | 4 | 3.75 | 50.0% (2) | 0.0% (0) | 25.0% (1) | 25.0% (1) | 0.0% (0) |
| Windsong | 54 | 1 | 1.9% | 20 | 4.80 | 90.0% (18) | 5.0% (1) | 0.0% (0) | 5.0% (1) | 0.0% (0) |
Actionable coaching priorities | August 6, 2025 through August 5, 2026
Michelle's Most Common Opportunities to Earn More $500 Cleaning Bonuses
Correcting these recurring arrival issues can help Michelle deliver more five-star stays and increase the opportunity to earn $500 cleaning bonuses.
- 1Floors were dirty, sandy, sticky, or not mopped6 affected check-ins
- 2Linens, bedding, or towels were not properly cleaned4 affected check-ins
- 3Trash, debris, food, or prior guest items were left behind2 affected check-ins
- 4Hair or bodily residue was found in guest-ready areas2 affected check-ins
- 5Bathrooms, tubs, showers, toilets, or sinks were dirty1 affected check-in
- 6Furniture or upholstery was dirty or stained1 affected check-in
- 7Walls, switches, vents, or other surfaces were dirty1 affected check-in
- 8Cleaning was unfinished at the 4:00 PM check-in time1 affected check-in
Qualifying evidence | August 6, 2025 through August 5, 2026
Michelle's Affected Check-ins, Newest to Oldest
Windsong: 8/1/26
Message #106401 | 8/2/26 08:42:54
Hello, I sent in a cleaning complaint. I don’t think someone cleaning during our stay already will help, but we would like a partial refund.
Ticket #9484 | 8/2/26 08:38:46
The floors were sticky and dirty and sandy.
Also, one of the families was settled into a room, the bed was slept in, had hair and sheets were not washed.
Nautilus: 7/11/26
Message #103791 | 7/11/26 16:56:11
There was some nasty stuff on the floor when we got here and I assume you know that there’s a bunch of cracks and scratches on your floor and also in the back by the pool three of those lawn chairs are broken and wow, we just barely she just barely got finished cleaning when we got here at 4 o’clock
Bliss: 6/17/26
Message #100855 | 6/18/26 07:22:05
I’m not looking at putting a maintenance ticket and what I am looking at is notifying of the walk-through in the beginning of any damages. This way the management company is aware of anything that needs to be repaired as well as not being charged for damages. We did not do.
The only other thing I’d like to bring to your attention is a Housekeeping issue. As we realize we are on a beach vacation the floors were not cleaned as properly as we thought they would be. Doing our initial walk-through of the home. All three floors were full of sand. To the point, we ended up cleaning them before moving our stuff in to the bedrooms.
Flamingo: 6/7/26
Ticket #8788 | 6/7/26 19:51:05
The floor is really dirty
Message #99612 | 6/7/26 19:42:05
Hey, sorry for the late message, but do y’all have a mop anywhere? The floor is kind of dirty like it when you walk on it your feet immediately turn black and it’s also really gritty.
Bliss: 4/6/26
Ticket #8280 | 4/6/26 22:15:58
Someone's comb & many liner paper was found near my bed on 1st floor room by the entrance door. Not saying you all didnt clean BUT few things weren't clean to our liking. Just like to state things we see. Thanks!
Ovation: 3/26/26
Ticket #8151 | 3/26/26 17:32:51
House was never cleaned there is trash everywhere. Sheets and beds are dirty. Pool area is a mess. bathrooms are not clean this is unacceptable
Bliss: 10/2/25
Ticket #7466 | 10/3/25 09:13:18
3rd floor fan is really dusty