First 24-Hour Cleaning Complaint Report
12-Month Operational Review
Personalized First 24-Hour Cleaning Complaint Report

Josh Cumby

Josh Cumby's first 24-hour cleaning complaints and Airbnb guest ratings from August 6, 2025 through August 5, 2026.

How this is calculated: All cleaning complaint and Airbnb review results cover August 6, 2025 through August 5, 2026. An affected check-in has one or more qualifying cleaning complaints in a guest message or an “Unsatisfactory cleanliness at check-in” ticket from 4:00 PM Central Time on check-in day through 4:00 PM the next day. Each stay counts once. Maintenance-only, pool, grill, exterior trash-service, pest-control, mold, test, and administrative messages are excluded. Airbnb reviews are valid, non-removed records received from August 6, 2025 through August 5, 2026 and credited to the cleaner assigned to that house on the stay's check-in date.
Individual First 24-Hour Cleaning Complaint Report | August 6, 2025 through August 5, 2026

Josh Cumby

Back to overview

Helping Josh Cumby Earn More $500 Cleaning Bonuses

This report highlights the arrival issues and guest ratings that can help Josh Cumby improve each cleaning, deliver more five-star stays, and increase the opportunity to earn $500 cleaning bonuses.

Josh Cumby's primary cleaner KPI | August 6, 2025 through August 5, 2026

1.7% of assigned check-ins generated a first 24-hour cleaning complaint

From August 6, 2025 through August 5, 2026, 6 affected check-ins out of 357 assigned check-ins.

6 affected÷357 assigned=1.7%
357Assigned check-ins
6Affected check-ins
1.7%First 24-hour cleaning rate
139Airbnb reviews
4.81Average overall rating
Airbnb rating distribution | August 6, 2025 through August 5, 2026

How Guests Rated Their Stays After Josh Cumby's Cleanings

86.3%5-star: 120 reviews
10.1%4-star: 14 reviews
2.2%3-star: 3 reviews
1.4%2-star: 2 reviews
0.0%1-star: 0 reviews

From August 6, 2025 through August 5, 2026, the average overall rating was 4.81 from 139 valid Airbnb reviews. Josh Cumby received 86.3% five-star reviews during this period.

House-level results | August 6, 2025 through August 5, 2026

Josh Cumby's First 24-Hour Cleaning Results and Airbnb Ratings by House

Every result below covers August 6, 2025 through August 5, 2026.

HouseAssigned check-insAffectedComplaint rateAirbnb reviewsAverage rating5-star4-star3-star2-star1-star
Aqua4012.5%174.7676.5% (13)23.5% (4)0.0% (0)0.0% (0)0.0% (0)
Breeze4200.0%194.6889.5% (17)0.0% (0)0.0% (0)10.5% (2)0.0% (0)
Epic3712.7%144.7178.6% (11)14.3% (2)7.1% (1)0.0% (0)0.0% (0)
Freestyle3912.6%115.00100.0% (11)0.0% (0)0.0% (0)0.0% (0)0.0% (0)
Seafoam4300.0%214.9090.5% (19)9.5% (2)0.0% (0)0.0% (0)0.0% (0)
Shenanigans3000.0%104.8080.0% (8)20.0% (2)0.0% (0)0.0% (0)0.0% (0)
Sundance4212.4%204.7585.0% (17)5.0% (1)10.0% (2)0.0% (0)0.0% (0)
Sunkissed4224.8%155.00100.0% (15)0.0% (0)0.0% (0)0.0% (0)0.0% (0)
Vibe4200.0%124.7575.0% (9)25.0% (3)0.0% (0)0.0% (0)0.0% (0)
Actionable coaching priorities | August 6, 2025 through August 5, 2026

Josh Cumby's Most Common Opportunities to Earn More $500 Cleaning Bonuses

Correcting these recurring arrival issues can help Josh Cumby deliver more five-star stays and increase the opportunity to earn $500 cleaning bonuses.

  1. 1Linens, bedding, or towels were not properly cleaned5 affected check-ins
  2. 2Walls, switches, vents, or other surfaces were dirty3 affected check-ins
  3. 3Floors were dirty, sandy, sticky, or not mopped2 affected check-ins
  4. 4Bathrooms, tubs, showers, toilets, or sinks were dirty2 affected check-ins
  5. 5Trash, debris, food, or prior guest items were left behind2 affected check-ins
  6. 6Hair or bodily residue was found in guest-ready areas2 affected check-ins
  7. 7Outdoor guest areas were not properly cleaned2 affected check-ins
  8. 8Kitchen surfaces, appliances, dishes, or cabinets were dirty1 affected check-in
  9. 9Furniture or upholstery was dirty or stained1 affected check-in
Qualifying evidence | August 6, 2025 through August 5, 2026

Josh Cumby's Affected Check-ins, Newest to Oldest

Sundance: 8/3/262 source records
Ticket #9521 | 8/3/26 18:02:33
Hi todd, i am going to be filling out the request form for housekeeping. Many of the bathroom and kitchen surfaces and even bedding did not appear clean. and there were things such as dirty bath tubs and light switches. Also there are many cigarette butts in the yard
Message #106647 | 8/3/26 17:44:43
Hi todd, i am going to be filling out the request form for housekeeping. Many of the bathroom and kitchen surfaces and even bedding did not appear clean. and there were things such as dirty tubs and light switches. Also there are many cigarette butts in the yard
Sunkissed: 6/21/261 source record
Message #101393 | 6/21/26 17:17:04
I just got here this trash was left from previous visitors. And 1 of the beds in the pool house rooms is broken ill take a pic and send a pic of that too. I think everything else is ok Image sent My son and husband trying to fix it
Epic: 2/20/261 source record
Ticket #7863 | 2/21/26 09:21:40
The carriage house bunk room has some dusty/dirty surfaces, dirty crust on some furniture in the living area and there are some brown specks on the wall in the bunk room that can be touched by the toddler. There was hair in the bathroom sink and a false eyelash on the tub rim. Clearly not cleaned before our arrival, or at least not with care!
Sunkissed: 9/16/251 source record
Ticket #7374 | 9/16/25 16:38:18
One of the bed sheets has stains on it.
Aqua: 8/28/251 source record
Ticket #7274 | 8/28/25 18:58:50
Dead bugs on the floor in the first floor bedroom. Dead love bug smeared on wall in upstairs double room
Freestyle: 8/22/251 source record
Ticket #7257 | 8/23/25 12:18:32
Pool is dirty, we cleaned the pool deck ourselves but it was filthy. The floors in the house were filthy and made our feet black, gum on headboard. beds had crumbs, hair, and some weren’t even made. There was a dip bottle left on the terrace and windows were unlocked.