Personalized First 24-Hour Cleaning Complaint Report
Brittney Goodwin
TerminatedBrittney Goodwin's first 24-hour cleaning complaints and Airbnb guest ratings from August 6, 2025 through August 5, 2026.
How this is calculated: All cleaning complaint and Airbnb review results cover August 6, 2025 through August 5, 2026. An affected check-in has one or more qualifying cleaning complaints in a guest message or an “Unsatisfactory cleanliness at check-in” ticket from 4:00 PM Central Time on check-in day through 4:00 PM the next day. Each stay counts once. Maintenance-only, pool, grill, exterior trash-service, pest-control, mold, test, and administrative messages are excluded. Airbnb reviews are valid, non-removed records received from August 6, 2025 through August 5, 2026 and credited to the cleaner assigned to that house on the stay's check-in date.
Individual First 24-Hour Cleaning Complaint Report | August 6, 2025 through August 5, 2026
Brittney Goodwin
TerminatedHelping Brittney Goodwin Earn More $500 Cleaning Bonuses
This report highlights the arrival issues and guest ratings that can help Brittney Goodwin improve each cleaning, deliver more five-star stays, and increase the opportunity to earn $500 cleaning bonuses.
122Assigned check-ins
9Affected check-ins
7.4%First 24-hour cleaning rate
30Airbnb reviews
4.67Average overall rating
Airbnb rating distribution | August 6, 2025 through August 5, 2026
How Guests Rated Their Stays After Brittney Goodwin's Cleanings
From August 6, 2025 through August 5, 2026, the average overall rating was 4.67 from 30 valid Airbnb reviews. Brittney Goodwin received 86.7% five-star reviews during this period.
House-level results | August 6, 2025 through August 5, 2026
Brittney Goodwin's First 24-Hour Cleaning Results and Airbnb Ratings by House
Every result below covers August 6, 2025 through August 5, 2026.
| House | Assigned check-ins | Affected | Complaint rate | Airbnb reviews | Average rating | 5-star | 4-star | 3-star | 2-star | 1-star |
|---|---|---|---|---|---|---|---|---|---|---|
| Latitude | 36 | 3 | 8.3% | 13 | 4.62 | 84.6% (11) | 7.7% (1) | 0.0% (0) | 0.0% (0) | 7.7% (1) |
| Reefwood | 34 | 3 | 8.8% | 9 | 4.56 | 88.9% (8) | 0.0% (0) | 0.0% (0) | 0.0% (0) | 11.1% (1) |
| Seaspray | 52 | 3 | 5.8% | 8 | 4.88 | 87.5% (7) | 12.5% (1) | 0.0% (0) | 0.0% (0) | 0.0% (0) |
Actionable coaching priorities | August 6, 2025 through August 5, 2026
Brittney Goodwin's Most Common Opportunities to Earn More $500 Cleaning Bonuses
Correcting these recurring arrival issues can help Brittney Goodwin deliver more five-star stays and increase the opportunity to earn $500 cleaning bonuses.
- 1Kitchen surfaces, appliances, dishes, or cabinets were dirty6 affected check-ins
- 2Floors were dirty, sandy, sticky, or not mopped5 affected check-ins
- 3Linens, bedding, or towels were not properly cleaned3 affected check-ins
- 4Bathrooms, tubs, showers, toilets, or sinks were dirty2 affected check-ins
- 5Walls, switches, vents, or other surfaces were dirty2 affected check-ins
- 6Trash, debris, food, or prior guest items were left behind1 affected check-in
- 7Furniture or upholstery was dirty or stained1 affected check-in
- 8Cleaning was unfinished at the 4:00 PM check-in time1 affected check-in
Qualifying evidence | August 6, 2025 through August 5, 2026
Brittney Goodwin's Affected Check-ins, Newest to Oldest
Seaspray: 7/26/26
Ticket #9407 | 7/26/26 17:08:42
The refrigerator isn’t very clean. All four trash cans are full. Also, the blind in one of the bedrooms and the second floor is bent, almost broken
Seaspray: 7/20/26
Message #104964 | 7/20/26 22:09:55
Floors are Sandy (we get its beach, but still pretty dirty
Ice maker not making ice
Message #104963 | 7/20/26 22:08:46
Dirty cabinets with coffee grinds and sugar granules. Dishes put away wet and smell
Message #104959 | 7/20/26 22:06:31
Walls are dirty and stained or scuffed
Latitude: 4/30/26
Ticket #8439 | 4/30/26 17:54:43
We got inside the house & immediately took our shoes off to kick back & relax. We noticed that the floors were not clean. The bottoms of our feet are black after just 1.5hrs of being inside. This is not going to be great to get into bed every night with dirty feet from being inside the house. We don’t want people coming to clean with all of our things here while we’re gone. We leave in the morning at 10am. Can someone please come mop the floors for us ASAP or in the morning before we leave?
Latitude: 4/9/26
Ticket #8295 | 4/10/26 10:16:02
Hi there. We saw that the cleaning was not done properly. There is dust in most of the rooms, sand on the sofa which is in the loft. Also the dinning table top is sticky.
No need to send someone as it's manageable. We will try to clean it ourselves. Just let us know if there is anything to clean the dinning table surface
Seaspray: 12/23/25
Ticket #7750 | 12/23/25 19:51:45
Oven is very dirty and greasy
Reefwood: 12/23/25
Ticket #7749 | 12/23/25 19:48:04
The stovetop nor the oven is clean. The grill is dirty also
Reefwood: 11/22/25
Ticket #7678 | 11/23/25 09:16:03
Shower sliding doors have not been cleaned, issue seems to be a build up from several uses. Kitchen drawer is also full is small dead roaches m, again indicating this isn’t a recent issue but constantly overlooked
Tried taking picture of the shower doors but issue doesn’t show on image. I have noticed the issue so far in the both of the restrooms I have inspected.
Latitude: 8/23/25
Ticket #7258 | 8/23/25 16:25:55
The whole place is a mess and not clean. Please call asap because we are not happy at all and will not be happy
Reefwood: 8/10/25
Ticket #7161 | 8/10/25 19:44:56
The house has not been cleaned since the last guest. The bathrooms have dirty towels laying on the floor. The cabinets are open within most of the bathrooms. Several beds are stripped with no new bed clothing. There are drinks all over the top level floor. This house has not been cleaned! We need a media attention at the house. We have 15 guest here with nowhere to sleep. There are a lot more pictures of the nastiness that this house currently. The house is incomplete disarray and 100% unsatisfactory. The filth is not acceptable when I received an email that it was ready to be checked in today at 3:51 PM. It is late in the evening, we have traveled all day. We are ready to relax and some go to bed, but cannot! Please get here immediately.